The Fine Print

Privacy Policy

This Privacy Policy describes how LaunchPad Central, Inc. ("LaunchPad Central") treats the information we collect when you visit and use the websites available at and other related websites with links to this Privacy Policy (collectively, the “Website”). Please read this notice very carefully.

1. Website Visitors

Like most website operators, LaunchPad Central collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. LaunchPad Central's purpose in collecting non-personally identifying information is to better understand how LaunchPad Central's visitors use its Website. From time to time, LaunchPad Central may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Website. LaunchPad Central also collects potentially personally-identifying information like Internet Protocol (IP) addresses. LaunchPad Central does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

2. Gathering of Personally-Identifying Information

Certain visitors to the Website choose to interact with LaunchPad Central in ways that require LaunchPad Central to gather personally-identifying information. The amount and type of information that LaunchPad Central gathers depends on the nature of the interaction. For example, we ask visitors who sign up for LaunchPad Central services to provide a username and email address. Clients who sign up for LaunchPad Central's services are asked to provide additional information, including as necessary the personal and financial information required to create accounts and process payments. In each case, LaunchPad Central collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with LaunchPad Central. LaunchPad Central does not disclose personally-identifying information other than as described below. Visitors can refuse to supply certain personally-identifying information, with the caveat that it may prevent them from engaging in certain Website-related activities. LaunchPad Central does not collect personally identifiable information from children under the age of 13. If you believe that a child has provided LaunchPad Central with personally identifiable information without the consent of his or her parent or guardian, please contact us at If LaunchPad Central becomes aware that a child under age 13 has provided us with personally identifiable information, we will delete such information.

3. Aggregated Statistics

LaunchPad Central may collect statistics about the behavior of visitors to the Website. For instance, LaunchPad Central may monitor the most popular blogs on the Website to help identify spam. LaunchPad Central may display this information publicly or provide it to others. However, LaunchPad Central does not disclose personally-identifying information other than as described below.

4. Disclosure and Protection of Certain Personally-Identifying Information

LaunchPad Central discloses potentially personally-identifying and personally-identifying information to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on LaunchPad Central's behalf or to provide services available at the Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Website, you consent to the transfer of such information to them. LaunchPad Central's Website consists of a suite of services for use by startup companies. An individual company may create a LaunchPad Central account or it may be created by a sponsoring organization such as businesses, universities and government agencies. The creator of the account is defined as LaunchPad Central's "Client" pursuant to LaunchPad Central's Terms & Conditions of use at Clients have complete access to all information entered by users created under a Client account; Launch Pad Central has no obligation to maintain any information entered by a user as private or confidential as between the user and the Client. In addition, each Client may elect, in its sole discretion, to make all information entered by a user freely available to all other users existing under the Client account, or to restrict the availability of such information within the Client account in any manner it sees fit. For example, if the Client is a sponsoring organization it may sponsor user accounts for multiple startup teams , and in such case the Client may elect to make all information entered by any user available: (i) to each member of every startup team under the sponsoring organization's Client account, (ii) only to other members of the user's startup team, or (iii) to such other users under the Client account as Client sees fit. Potentially personally identifying and personally-identifying information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other transfer (a "Transfer") involving LaunchPad Central. LaunchPad Central specifically reserves the right to transfer personal information to a third party in connection with a Transfer. Should such a Transfer occur, we will request that the new combined entity follow this Privacy Policy with respect to your personal information, as and to the extent required by applicable law and to require that you receive prior notice if your personal information could be used contrary to this Policy. Otherwise, LaunchPad Central will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations or as described above, LaunchPad Central discloses potentially personally-identifying and personally-identifying information only when permitted to do so by law, or when LaunchPad Central believes in good faith that disclosure is reasonably necessary to protect the property or rights of LaunchPad Central, third parties or the public at large. If you are a registered user of the Website and have supplied your email address, LaunchPad Central may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with LaunchPad Central and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we may ask you for your personal information and other information necessary to answer your question or resolve your problem. LaunchPad Central takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information. You should also be aware that if you submit information to "chat rooms," "forums" or "message boards" such information becomes public information, meaning that you lose any privacy rights you might have with regards to that information. Such disclosures may also increase your chances of receiving unwanted communications. For users outside the United States, please note that any personally-identifiable information you enter into the Website will be transferred out of your country and into the United States. You consent to such transfer through your use of the Website. You also warrant that you have the right to transfer such information outside your country and into the United States.

5. Links to Third Party Sites

This Privacy Policy only applies to information collected by LaunchPad Central. This Privacy Policy does not apply to the practices of companies that LaunchPad Central does not own or control, or employees that LaunchPad Central does not manage. The Website contains links to third party websites. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. We encourage you to read such privacy policies of any third-party sites you visit. It is the sole responsibility of such third parties to adhere to any applicable restrictions on the disclosure of your personally-identifying information, and LaunchPad Central and its affiliates shall not be liable for wrongful use or disclosure of your personally-identifying information by any third party.

6. Security

All non-personally-identifying information, potentially personally-identifying and personally identifying information described above is stored on restricted database servers.

7. Choice/Opt-out

If we ever send you information by e-mail concerning new products, services or information that you did not expressly request, we will provide you with an e-mail address by which you may request no further notices.

8. Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. LaunchPad Central uses cookies to help LaunchPad Central identify and track visitors, their usage of the Website, and their Website access preferences. LaunchPad Central visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

9. Privacy Policy Changes

LaunchPad Central may change its Privacy Policy from time to time, and in LaunchPad Central's sole discretion. If we do then we'll notify you by posting the amended policy on the Website or by emailing you of the nature of the modifications along with a link to the modified document so that you can review it. In all cases, use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

10. Review and Access

Upon your request, we will provide you with a summary of the information we collect about you. You will have the opportunity to correct, update, modify or delete this information by sending an e-mail to Please note that some information may remain in our records after deletion of your account.

11. Contact Us

If you have any questions about this policy or our site in general, please contact us at

Terms of Service

1. Introduction

LaunchPad Central, Inc., a Delaware corporation ("LaunchPad Central") operates the websites located at and other related websites with links to these Terms and Conditions (collectively, the “Site”). Through the Site, LaunchPad Central provides certain startup customer development and portfolio management services (the "Services") to (a) entities ("Clients") that have executed agreements or orders (including online enrollment forms) for the Services with LaunchPad Central (each a "Service Order Form") and have accepted these Terms and Conditions as described below and (b) users authorized by Clients to access and use the Services for the benefit of the applicable Client ("Authorized Users"). Clients may be startup companies or sponsoring organizations such as businesses, universities and government agencies . Clients may create accounts for one or more startup companies that wish to use the Services, and may create individual Authorized User accounts for individuals to use the Services. The following Terms and Conditions, along with LaunchPad Central's Privacy Policy, the Service Order Form (if any), and any additional documents referenced therein (collectively, the "Agreement"), set forth the entire agreement regarding the use of the Site and Services. Certain features of the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Site. All such additional guidelines, terms, and rules are hereby incorporated by reference into this Agreement. PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING AND/OR USING THE SERVICES, YOU REPRESENT AND WARRANT THAT (A) YOU ARE AN AUTHORIZED USER OF A CLIENT, (B) IF YOU ARE THE FIRST AUTHORIZED USER OF A CLIENT TO REGISTER FOR AN ACCOUNT ON THE SITE OR IF YOU ARE CREATING A MASTER ACCOUNT, YOU HAVE THE AUTHORITY TO BIND CLIENT TO THIS AGREEMENT, AND (C) YOU AGREE TO THIS AGREEMENT. IF YOU CANNOT MAKE ANY OF THE FOREGOING REPRESENTATIONS AND WARRANTIES, DO NOT ACCESS OR USE THE SERVICES.

2. Term; Scope

a. If Client has entered into a Service Order Form, the Effective Date of this Agreement shall be the date listed as the Services start date on the Service Order Form. Except as otherwise stated on the Service Order Form, the term of this Agreement will continue until terminated in accordance with this Agreement. This Agreement will automatically renew for a period equal to such initial term unless either party notifies the other in writing at least thirty (30) days prior to expiration of such initial term or the then-current renewal term. Notwithstanding the foregoing, if Client has been granted access to the Services for evaluation purposes and no Service Order Form has been executed: (i) the Effective Date of this Agreement shall be the date Client's Authorized User first registers an account on the Site on Client's behalf and the initial term of this Agreement for evaluation purposes will be thirty (30) days; (ii) such initial term may be extended for the duration set forth in a Service Order Form executed by LaunchPad Central with Client if the Client chooses to obtain a subscription to the Services; and (iii) unless such initial term is so extended, all accounts and all rights to access the Services under this Agreement will terminate with respect to Client and its Authorized Users upon the expiration of such initial term.

3. License to and Description of Services

a. LaunchPad Central hereby grants Client and its Authorized Users a nonexclusive and nontransferable license to access and use the Services solely during the term of this Agreement and in accordance with this Agreement, and solely for the internal business purposes of Client. LaunchPad Central will provide Client with access to the Services identified on a Service Order Form. LaunchPad Central may, from time to time in the ordinary course of business, refine, modify, or improve current functionality or develop additional functionalities for which it reserves the right to charge additional fees. b. Client, and each Authorized User, agrees not to: (i) permit any third party to access or use the Services; (ii) license, sublicense, sell, resell, transfer, assign, or distribute the Services; (iii) modify or make derivative works based upon the Services; (iv) introduce software or automated agents or scripts to the Services so as to produce multiple accounts, generate automated searches, requests and queries, or to strip, scrape, or mine data from the Services; (v) "frame" or "mirror" any content contained on, or accessible from, the Services on any other server or Internet-based or Internet-connected device or service; or (vi) reverse engineer or access the Services in order to (A) build a competitive product or service, (B) build a product using similar ideas, features, functions or graphics of the Services, or (C) copy any ideas, features, functions or graphics of the Services. c. Content contained in the Services, including User Content but excluding Client Confidential Information ("LaunchPad Central Content") may not be modified, republished, reproduced, posted, transmitted, sold, offered for sale, or redistributed in any way without the prior written permission of LaunchPad Central. Client and all Authorized Users must abide by all copyright notices, information, or restrictions related to any LaunchPad Central Content. d. LaunchPad Central reserves all rights of ownership in the Services not expressly granted to Client or any Authorized User in writing herein e. LaunchPad Central collects, uses, and discloses personally identifiable information of Client and Authorized Users in accordance with the terms set forth below and the LaunchPad Central Privacy Policy, available at

4. Ownership and License Rights to Content on the Services

a. Ownership of Content. Authorized Users retain ownership of all intellectual property rights in the information and content uploaded by them to the Services ("User Content"), and LaunchPad Central and/or third parties retain ownership of all intellectual property rights in all Content other than User Content. b. User Content License to LaunchPad Central. When an Authorized User upload or transfers User Content to LaunchPad Central through the Services, it gives LaunchPad Central a non-exclusive, worldwide, royalty-free, sublicensable, transferable right and license to use, host, store, cache, reproduce, publish, display (publicly or otherwise), perform (publicly or otherwise), distribute, transmit, modify, adapt (including, without limitation, in order to conform it to the requirements of any networks, devices, services, or media through which the Services are available), and create derivative works of such User Content. The rights each Authorized User grants in this license are for the limited purpose of operating the Services in accordance with their functionality, improving the Services, and allowing LaunchPad Central to develop new Services. The reference in this license to "derivative works" is not intended to give LaunchPad Central itself a right to make substantive editorial changes or derivations, but does enable Authorized Users to redistribute User Content from one area to another in a manner that allows Authorized Users to, e.g., add their own text or other content to another Authorized User's User Content. c. Each Authorized User also agrees that this license includes the right for LaunchPad Central to make all User Content available to third parties selected by LaunchPad Central, so that those third parties support LaunchPad Central in its provision of the Services. This license to your User Content continues even if the Authorized User stops using the Services. d. Each Authorized User also agrees that it will respect the intellectual property rights of others, and represent that it has all of the necessary rights to grant LaunchPad Central this license for all User Content it submits to the Services. e. Content License to Authorized Users. LaunchPad Central grants each Authorized User a worldwide, non-exclusive, non-sublicensable, and non-transferable license to download, store, view, display, perform, redistribute, and create derivative works of User Content solely in connection with such Authorized User's use of, and in accordance with the functionality and restrictions of, the Services. f. Access to User Content. All User Content entered by an Authorized User is available to the Client (and its representatives) that set up the Authorized User account. Each Client may, in its discretion, make User Content available to other Authorized Users as described in the Privacy Policy.User Content entered by an Authorized User will remain available within the Services as described in these terms even after termination of an Authorized User's account. g. Without limiting any of the foregoing, it is LaunchPad Central's intention to create shared resources for Authorized Users under any Client account. Such resources may include a shared CRM tool containing contact information at potential customers. By entering any information through the Services, each Authorized User agrees that all such information is deemed User Content and may be used for the development of such shared resources in addition to any other purposes stated by LaunchPad Central.

5. Client Responsibilities

Client and/or each Authorized User (as applicable), is responsible for obtaining and maintaining all equipment and services needed for access and use of the Services. Client, and each Authorized User, agrees not to use the Services to: (a) transmit any material that is abusive, harassing, tortious, defamatory, vulgar, pornographic, obscene, libelous, invasive of another's privacy, constitutes hate speech, or is otherwise offensive or objectionable; (b) transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation; (c) transmit any material that contains adware, malware, spyware, software viruses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (d) impersonate any person or entity, or otherwise misrepresent Client's affiliation with a person or entity; or (e) interfere with or disrupt LaunchPad Central servers or networks connected to LaunchPad Central, or disobey any requirements, procedures, policies, or regulations of networks connected to LaunchPad Central. The Services may integrate third-party services (for example, Google Apps, Dropbox, WebEx, Twitter or Facebook) allowing Client and Authorized Users to post information to Web sites outside the Services. Client, and each Authorized User, agrees to inform itself of the terms and conditions of each of these integrated third-party services prior to use, and abide by such terms and conditions if Client utilizes such integrated services. If it is determined at any time that Client or any Authorized User is in breach of this Section 4, LaunchPad Central may suspend services until the issue is resolved to LaunchPad Central's satisfaction, if Client does not first remedy the issue within the cure period set forth in LaunchPad Central's notice to Client.

6. Marks

"LaunchPad Central" and the LaunchPad Central logo, as well as certain other of the words and logos displayed on the LaunchPad Central website or on LaunchPad Central Content, constitute trademarks, trade names, or service marks ("Marks") of LaunchPad Central or other entities. Client is not authorized to use any such Marks without prior written consent from LaunchPad Central. Ownership of all such Marks and the goodwill associated therewith remains with LaunchPad Central or those other entities.

7. Links

LaunchPad Central's inclusion of a link via the Services to any other Web site or Internet resource is for Client's convenience only and does not signify LaunchPad Central's endorsement of such other Web site or Internet resource or its contents. LaunchPad Central shall have no responsibility or liability for any information, software, or materials obtained from third-party Web sites or Internet resources.

8. Passwords and Security

When Client registers to use the Services, Client will be asked to provide a user name and password for a master account ("Master Account"). Using the Master Account, Client can create, modify, or delete accounts for Authorized Users (each, a "User Account") up to the maximum number specified by LaunchPad Central. Client's subscription is personal to Client, and Client and each Authorized User are prohibited from sharing their user names and passwords. Client and each Authorized User are responsible for maintaining the confidentiality of all passwords for the Master Account and User Accounts, and Client and its Authorized Users are exclusively responsible for all activities that occur under such passwords. Client and each Authorized User agrees to immediately notify LaunchPad Central of any unauthorized use of such password or any other breach of security related to the Services of which Client or such Authorized User becomes aware. LaunchPad Central reserves the right, with notice to Client, to change the password to the Master Account or any User Account, if LaunchPad Central believes that the applicable password is no longer secure.

9. Payments

Client must pay LaunchPad Central per the payment schedule listed in the Service Order Form for Services. Fees for products and services not described in a Service Order Form will be invoiced as provided to Client, and shall be due and payable net thirty (30) days from the receipt of invoice. Client shall be responsible for any taxes, duties or withholdings based on Client's order (excluding taxes based on LaunchPad Central's income). LaunchPad Central may suspend the Services until all undisputed payments due for the Services are received. If there is a conflict in terms between this Agreement (including any Service Order Form) and a LaunchPad Central invoice or any purchase order submitted by Client, this Agreement shall control. Any additional or different terms in invoices, acknowledgment forms, purchase orders, or other communications, are deemed material, are objected to, and rejected by the parties, unless agreed to in a signed writing by the parties. LaunchPad Central shall have no obligation to refund prepaid fees under any circumstances.

10. Termination

LaunchPad Central may terminate this Agreement for a material breach by Client thereof, if, within 30 days after receiving notice of Launchpad central's intent to terminate under this Section, Client fails to cure such material breach. Client may terminate this Agreement for convenience on 30 days' notice during the term of the Agreement. On termination by Client, Client will be responsible for paying any remaining contracted fees that would have been due during the term if Client had not terminated. Sections 3(b), 3(c), 4(c), 4(f), 5 and 10-14 will survive the termination or expiration of this Agreement for any reason. LaunchPad Central reserves the right to suspend or terminate an Authorized User's access to the Services at any time for any reason, including, but not limited to, LaunchPad Central's reasonable belief that such Authorized User: (i) has violated these Terms, (ii) creates risk or possible legal exposure for LaunchPad Central. LaunchPad Central will notify Client of such suspension or termination. If Client registered for a trial use of the Services (the period specified as applicable to this trial use in connection with your trial enrollment, the "Trial Period"), Client must decide to purchase the Services within the Trial Period in order to retain any content posted or uploaded by Authorized Users under Client's account during the Trial Period. If Client does not purchase the Services by the end of the Trial Period, Launchpad Central will have no obligation to retain any content or materials, including User Content, posted or uploaded under Client's account. Upon termination of Client's account for any reason, LaunchPad Central reserves the right to (a) collect all charges, fees, commitments and obligations incurred or accrued by Client; (b) delete any User Content under Client's account; (c) prohibit access to the account by Client and each Authorized User under Client's account, including without limitation by deactivating passwords; and (d) refuse future access to the Service by Client and each Authorized User under Client's account. Upon termination of an Authorized User's account for any reason, LaunchPad Central reserves the right to (a) prohibit access to you're the account by the Authorized User, including without limitation by deactivating passwords; and (b) refuse future access to the Service by the Authorized User.

11. Indemnification

a. Client agrees to indemnify, defend, and hold harmless LaunchPad Central, its parents, subsidiaries, affiliates, officers, directors, employees, consultants, and agents (together, the "LaunchPad Central Indemnitees") from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) (together, "Claims") brought by third parties (including Authorized Users) arising from or relating to (a) any information Client, or any of its Authorized Users, submits, posts, or transmits through the Services or any other act or omission of Client or any Authorized User in connection with the Services, (b) Client's, or any of its Authorized Users', grossly negligent use or intentional misuse of the Services, (c) Client's, or any of its Authorized Users', breach of its material obligations under this Agreement, (d) Client's, or any of its Authorized Users', violation of any rights of any other person or entity arising out of or related to the use of the Services, and (e) warranties provided by a Client to its Authorized Users. b. LaunchPad Central agrees to indemnify, defend, and hold Client harmless from all third party Claims finally awarded against Client or agreed to in a settlement by LaunchPad Central to the extent such Claims allege that access to the Service as provided herein (excluding User Content) violates any third party trade secret or US copyright or patent issued more than 60 days prior to the date of the initial Service Order Form between Client and LaunchPad Central. The foregoing obligations are conditioned on Client notifying LaunchPad Central promptly in writing of such action, giving LaunchPad Central sole control of the defense thereof and any related settlement negotiations, and cooperating and, at LaunchPad Central's reasonable request and expense, assisting in such defense. If the Services become, or in LaunchPad Central's opinion are likely to become, the subject of an infringement or misappropriation claim, LaunchPad Central may, at its option and expense, either (a) procure for Client the right to continue exercising the rights licensed hereunder; (b) replace or modify the Services so that they become non-infringing and remain substantially functionally equivalent; or (c) refund to Client any advance fees paid by Client to LaunchPad Central pursuant to Section 8, and terminate this Agreement. Notwithstanding the foregoing, LaunchPad Central will have no obligation under this Section or otherwise with respect to any infringement or misappropriation claim based upon (w) any unauthorized use or distribution of the Services by Client or any of its Authorized Users; (x) any use of the Services in combination with other products, equipment, software, or data not supplied by LaunchPad Central; (y) any modification of the Services by any person other than LaunchPad Central or its authorized contractors; or (z) any User Content, or the collection, storage or provision of User Content as part of the Services. This Section states LaunchPad Central's entire liability, and Client's sole and exclusive remedy, for infringement and misappropriation claims and actions. c. Neither Client or LaunchPad Central may settle or compromise any third party claim involving a claim of indemnity without the prior written consent of the other, which consent shall not be unreasonably withheld.

12. Warranty Disclaimer


13. Limitation of Liability


14. Confidential Information

a. Confidential Information shall mean any of the following information that is disclosed by LaunchPad Central to the Client or by the Client to LaunchPad Central: (i) any of LaunchPad Central's or Client's proprietary analysis tools, software and intellectual property, including software and intellectual property related to the Services, human resources or other employee information; business plans; details of internal operations and processes; product research and development information; marketing plans or strategies; product pricing information including but not limited to pricing, pricing assumptions, pricing proposals, pricing quotes and pricing models; customer lists or information; supplier lists or information; any nonpublic financial or business information; (ii) any other information reduced to writing and clearly marked confidential; or (iii) any other information that a reasonable party would consider confidential. All User Content within a Client account is deemed Confidential Information of the Client. LaunchPad Central may share all User Content entered in a Client account with the Client and with all Authorized Users registered under that account. b. Receiving party agrees: (i) to treat Confidential Information as strictly confidential; and (ii) except as described above not to disclose Confidential Information in any way to any person or entity without prior consent of disclosing party, except to its employees or contractors who are under confidentiality obligations at least as stringent as those set forth herein; and (iii) not to use disclosing party's Confidential Information in any directly competitive manner or for any purpose other than to exercise its rights and comply with its obligations under this Agreement; and (iv) to return or destroy on demand all Confidential Information which has been supplied to or acquired by receiving party. c. The above restrictions on disclosure or use of Confidential Information shall not apply to: (i) information which at the time of disclosure by disclosing party to receiving party was already published or otherwise generally available to the public, or subsequently becomes generally available to the public other than through the fault of the receiving party; (ii) information which the receiving party can show was rightfully in its possession at the time of disclosure; (iii) information which becomes known independently to the receiving party from a person or entity who rightfully acquired such information under no obligation of confidentiality; or (iv) information which is independently developed by the receiving party's employee(s) not having access to the disclosing party's Confidential Information. d. In the event that receiving party receives a request to disclose all or any part of disclosing party's Confidential Information under the terms of a valid and effective subpoena or court order, receiving party may disclose such Confidential Information to the minimum extent required to comply with such subpoena or order, provided that it immediately notifies disclosing party with respect to such information of the existence, terms and circumstances surrounding such a request so that disclosing party may seek an appropriate protective order and/or waive compliance with the provisions of this Agreement. e. The obligations under this Section 13 shall survive expiration of this Agreement for five (5) years.

15. General

a. Each party, at its sole respective cost and expense, shall comply with all present and future federal, state and local laws, ordinances, rules, regulations, directives and guidelines applicable to its performance or use, as applicable, of the Services (collectively "Laws") including, without limitation, all data privacy and processing Laws, and all intellectual property and licensing Laws. b. Nothing in this Agreement is intended or shall be deemed to constitute a partnership, agency, employer-employee, or joint venture relationship between the parties. There is no fiduciary duty or special relationship of any kind between the parties to this Agreement. Each party expressly disclaims any reliance on any act, word, or deed of the other party in entering into this Agreement. c. If any portion of this Agreement is found to be invalid, illegal, or unenforceable for any reason, the remainder of the Agreement shall continue in force and, if needed, the parties or a court of competent jurisdiction shall substitute suitable provisions having like economic effect and intent. All waivers by either party will be effective only if in writing. Any waiver or failure by either party to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. The headings of Sections of this Agreement are for convenience and are not to be used in interpreting this Agreement. "Includes" and "including" are not limiting. This Agreement may only be modified as provided for herein, and otherwise cannot be modified, terminated or amended in any respect orally or by conduct of the parties without written agreement by the parties. d. LaunchPad Central may freely assign this agreement to any other party without consent or notice. A Client or Authorized User may assign this agreement to a third party only with LaunchPad Central's express prior written consent. Any attempted assignment or transfer in violation of the foregoing will be void. e. From time to time, LaunchPad Central will review, audit, and amend its pricing, including pricing assumptions and LaunchPad Central's pricing model. LaunchPad Central may, in its sole discretion, change this Agreement, the Services, pricing, pricing assumptions and/or the pricing model, at any time. LaunchPad Central may notify Client by conspicuously posting notice of such changes on its Site, or sending e-mail to Client and/or Authorized Users. Client and each Authorized User is responsible at all times for updating its Master Account or User Accounts, as applicable, to provide to LaunchPad Central its most current e-mail address. If the last e-mail address that Client or an Authorized User has provided to LaunchPad Central is not valid, or for any reason is not capable of delivering to Client or the Authorized User the notice described above, LaunchPad Central's dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If Client objects to any such changes, Client's sole recourse shall be to cancel Client's subscription to the Services. If any Authorized User objects to any such changes, such Authorized User's sole recourse shall be to discontinue use of the Services. Continued use of the Services following this 30 day notice period of any changes shall constitute Client's or the Authorized User's acceptance of such changes, as applicable. LaunchPad Central reserves the right to modify, suspend, or discontinue the Services with or without notice to Client. LaunchPad Central will notify Clients via the Services of any significant updates thereto. LaunchPad Central shall not be liable should LaunchPad Central exercise its right to modify, suspend, or discontinue the Services. f. Each party agrees that it has reviewed and approved this Agreement, and accordingly any presumption or rule of construction permitting ambiguities to be resolved against the drafting party shall not be employed in the interpretation or application of this Agreement. g. This Agreement shall be construed under the laws of the State of California, notwithstanding any choice-of-law principle that might dictate a different governing law. Each party irrevocably agrees, consents and submits to the exclusive jurisdiction of and venue in the federal and state courts located in San Francisco, California with respect to any dispute arising out of or relating in any way to this Agreement.